Patient First (is it possible?)

Character:

Moral compass, ethics, keep word

Calling:

God’s gifting, and experiences

Chemistry:

When people work together

Pelican:

Be a PeliCAN, not a PeliCANT

• Nurses like money, too!

• Staff Patient ratio perfected

• Admin & Direct Management Support is the entire key

• More Control over "breaks / lunch"

Are your staff retention policies encouraging superior skills, experience, and "local knowledge" to (literally) 

walk out the door?

• Is it systems-driven, not old-guard driven?
• Is it mostly during night shift, when pace is slower and coaching skills/local knowledge transfer is more organic?

• In-person trumps webpage
• Regular recognition periods
• Surprise encouragement visits
• Out of the Blue recognition
• Whole Unit / Floor "pats on backs"
• tons more . . .

“Patient First systems needs CHANGE in order to thrive.”

Let me repeat:  “Patient First systems needs CHANGE in order to thrive.”

Kaizen:  Patient First Process Continued Micro Improvement®